Refund & Returns Policy

Thank you for shopping with Blessed & Pampered. Many of our physical products are made after you order them, and some purchases may include a digital download. This policy explains how we handle order issues, returns, replacements, and refunds.

Physical Products

Because our print-on-demand products are made for each order, we do not accept returns or exchanges for a change of mind or for a size, colour, or personalization choice entered incorrectly at checkout. Please review the product details and your selections before placing your order.

If your item arrives damaged, defective, or different from what you ordered, contact us so we can make it right. This includes an incorrect size, colour, or personalization caused by a production or fulfillment error.

Reporting an Order Issue

Please inspect your order when it arrives. For visible damage, a missing item, or the wrong item, please contact us within 48 hours of delivery when possible. Include your order number, a description of the issue, and clear photos of the item. Please keep the packaging and shipping label until we have reviewed your claim, as photos of these may help us resolve it.

Digital Downloads

Digital downloads are generally non-refundable once delivered or accessed because they cannot be returned. If a file is missing, corrupted, or will not download, contact us and we will help you access a working copy.

This policy does not limit any cancellation or other rights that apply by law.

Products That Include a Digital Download

If a physical product includes a digital download, we will review an issue with either part of the purchase. A problem with the physical item will not be dismissed because the download has been delivered. If the digital file does not work, we will help you access a working copy.

Returns and Return Shipping

Please contact us before sending anything back. Most damaged, defective, or incorrect items can be reviewed using photos, so a return may not be needed.

If we ask you to return an item because it is defective or we sent the wrong item, we will explain the return steps and cover reasonable return shipping costs where required. Do not send an item to the address on its shipping label unless we have confirmed that address for the return.

Refunds

When a refund is approved, we will issue it to the original payment method unless another method is required by law or agreed with you. Your payment provider may take additional time to show the credit in your account.

Need Help?

For a question or an issue with your order, contact us at blessedandpampered.com. Please include your order number so we can help you promptly.